PREMIUM CONCIERGE PLUS PLAN ($300 / year)

What's Included

Includes everything in Premium, plus:
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Physical gifting scheduled up to 30 years into the future
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Priority concierge support for gifting coordination
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20% discount on inbound shipping costs to YourStories.Live facilities (credited at booking)
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Up to 10 additional included concierge sessions (1 hour each)
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Exclusive Annual Profile Questions
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Priority access to add-on services including: Photo book integration; Photo and document scanning; Home concierge shipping services

Account Activity & Payment Status

The account remains active while payments are current.
If payment stops, a 180-day grace period applies.
Reminder emails are sent at 30 days, 90 days, and 150 days after payment failure.
After 180 days without payment, the account is locked and becomes view-only.
Locked accounts are preserved indefinitely and may be fully reactivated at any time by resuming payment.

Multi Year Prepaid Options

Premium Concierge Plus subscriptions may be prepaid for up to 5 years at account creation.
10-year prepaid plans are available.
20-year prepaid plans require direct coordination with YourStories.Live.

Administrator Requirements (Prepaid Plans)

All prepaid plans must designate an account administrator at creation.
10- and 20-year plans require one primary administrator and one backup administrator with full contact information for both.

Ongoing Verification (Prepaid Plans)

Administrator contact details are verified once every 24 months.
Failure to confirm details after three contact attempts over 90 days may result in temporary administrative restrictions.

After Death & Legacy Handling

Upon receipt of a valid death certificate, the account is locked from editing.
All existing content is preserved.
The account remains viewable indefinitely by authorized viewers.
Editing requires an active paid subscription.
Only the designated administrator may make changes.
If no administrator exists, no changes can be made.
The designated administrator is notified within 30 days confirming legacy access.

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